Legal

Terms of Service

Effective date: April 1, 2026 · Last updated: April 1, 2026

These Terms of Service ("Terms") govern your access to and use of the services provided by Meridian Technologies LLC ("Meridian," "we," "us," or "our"), including the osmeridian.com platform and all associated software, features, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By using Meridian, you represent that you are a licensed real estate professional or are otherwise authorized under applicable law to use real estate technology tools in your jurisdiction. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

2. Subscription and Payment

Meridian offers paid subscription plans. By subscribing, you authorize us to charge your payment method on a recurring basis at the rates described at the time of purchase. All fees are in U.S. dollars and are non-refundable except as required by law or as explicitly stated in these Terms. We reserve the right to change pricing with 30 days' notice. Failure to pay may result in suspension or termination of your account. Setup fees are non-refundable.

3. Free Trial

We may offer a free trial period. At the end of the trial, your account will automatically convert to a paid subscription unless you cancel before the trial ends. We reserve the right to modify or discontinue the free trial at any time.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not: (a) use the Service in any way that violates applicable federal, state, local, or international law; (b) transmit any unsolicited or unauthorized advertising or promotional material; (c) impersonate any person or entity; (d) engage in any conduct that restricts or inhibits anyone's use of the Service; (e) attempt to gain unauthorized access to any part of the Service; or (f) use the Service to violate the privacy of others or to collect personal information without consent.

5. TCPA Compliance

If you use the Service to send SMS or other text messages, you represent and warrant that you have obtained all required consents under the Telephone Consumer Protection Act (TCPA) and applicable FCC regulations, including the 2025 one-to-one consent requirement. You are solely responsible for your compliance with TCPA. Meridian provides tools to help document and manage consent, but we are not responsible for your compliance or for any violations arising from your use of the Service.

6. RESPA Compliance

The co-marketing features of the Service are designed to facilitate arrangements that comply with the Real Estate Settlement Procedures Act (RESPA). You acknowledge that you are responsible for ensuring that your use of co-marketing features complies with RESPA and applicable CFPB guidance. Meridian's automated audit trail is a compliance tool, not legal advice. You should consult your own legal counsel regarding any co-marketing arrangements.

7. MLS and IDX Data

Access to MLS listing data through the Service is subject to the rules and regulations of the applicable Multiple Listing Service(s). You agree to comply with all MLS rules governing IDX display, including restrictions on use of listing data, required attribution, and prohibited display of certain information. Meridian is a technology provider and is not responsible for the accuracy or completeness of listing data provided by third-party MLS feeds.

8. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Meridian Technologies LLC and its licensors. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent. You retain ownership of all data you input into the Service. By using the Service, you grant us a limited license to use your data solely to provide and improve the Service.

9. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to maintain account security.

10. Wire Fraud and Security

The Service includes wire fraud prevention features, including client portals with security warnings. However, no technology can guarantee the prevention of wire fraud. You acknowledge that Meridian is not responsible for any financial loss resulting from wire fraud or cybercrime. You agree to educate your clients about wire fraud risks and to follow secure communication practices.

11. Third-Party Services

The Service integrates with third-party services including but not limited to Stripe (payment processing), Twilio (SMS), Resend (email), Lob (direct mail), and MLS data providers. Your use of these integrations is subject to the applicable third-party terms of service. We are not responsible for the availability, accuracy, or reliability of third-party services.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MERIDIAN TECHNOLOGIES LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO MERIDIAN IN THE TWELVE MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless Meridian Technologies LLC and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of a third party.

15. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service will immediately cease. You may cancel your subscription at any time through the billing settings in your account. Cancellation will take effect at the end of the current billing period. We reserve the right to retain your data for up to 90 days following termination, after which it may be deleted.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. You waive any right to a jury trial or to participate in a class action lawsuit.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by email or through the Service. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.

18. Contact

If you have questions about these Terms, please contact us at legal@osmeridian.com or by mail at Meridian Technologies LLC, 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801.